Telecom Sector Unites Against Spam and Unsolicited Communication
Authorities in India are intensifying efforts to combat spam and unsolicited commercial communications, as revealed in a recent ToI report. The Department of Telecom (DoT) and the Telecom Regulatory Authority of India (Trai) are collaborating with private telecom operators to implement new measures addressing these issues, which are often associated with cyber fraud and phishing attacks. Trai and DoT have focused on blocking suspicious numbers and have convened with telecom representatives to establish new regulations. Airtel has launched an AI tool to detect spam, while Vodafone Idea is utilizing blockchain technology for an SMS spam control system. Over one crore fraudulent mobile connections have been disconnected, and approximately 2.27 lakh mobile handsets have been blocked for cybercrime involvement. New regulations require telecom operators to check SMS with non-whitelisted links starting October 1 and to ensure message traceability by November 1. Both Airtel and Vodafone Id
Telecom Sector Unites Against Spam and Unsolicited Communication
Authorities and telecom companies in India are joining forces to tackle the growing issue of spam and unsolicited commercial communications, as reported by ToI on September 30. The Department of Telecom (DoT) along with the Telecom Regulatory Authority of India (Trai) and private telecom operators are implementing new strategies to combat these issues, which are closely linked to cyber fraud and phishing attacks.
Trai and DoT have been actively targeting spammers and blocking suspicious numbers, while also holding discussions with telecom representatives to enhance vigilance and establish new regulations aimed at curbing unwanted activities.
Airtel has introduced an AI-driven tool designed to detect spam and alert customers, while Vodafone Idea is leveraging blockchain technology to develop an SMS spam control system. According to Trai and DoT, over one crore fraudulent mobile connections have been disconnected, and approximately 2.27 lakh mobile handsets have been blocked due to their involvement in cybercrime and financial fraud.
In August, Trai directed mobile operators to disconnect telecom resources utilized for bulk spam calls, warning that such entities could face a two-year blacklist. Starting October 1, telecom companies are required to scrutinize SMS transmissions containing non-whitelisted web links to mitigate the misuse of SMS headers and templates. Furthermore, by November 1, Trai mandates all telecom operators to ensure traceability of messages from sender to receiver.
Airtel's CEO Gopal Vittal emphasized the seriousness of the spam problem, stating that the company has dedicated the past year to develop comprehensive solutions to protect customers from the influx of intrusive communications. Vodafone Idea has also announced a URL whitelisting platform, aiming to comply with Unsolicited Commercial Communication (UCC) regulations, and reduce spam calls from unregistered telemarketers significantly.
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